Legal Policies

Legal Policies

These are the Terms and Conditions of Service and Privacy Policy ("Terms") which govern the use of the Spiral Group site at www.spiral-group.co.uk and www.spiral-group.net ("the Sites"). These terms contain important information about your position under applicable law and regulations when using the Sites. Please read these Terms carefully. By accessing the Sites, you agree to be bound by these Terms, as amended from time-to-time, regardless of whether you register as a user. It is your responsibility to bring these Terms to the attention of anyone who may, through you, view material on the Sites.

If you have any questions, please contact customer.services@spiral-group.co.uk

1. Introduction

1.1 This Site is owned and operated by Spiral Group Ltd("Spiral") and provides information and services to businesses and individuals. The Site is supported by sponsoring organisations and advertisers ("the Sponsors") whose names appear on the Site and whose own sites may be accessible by Internet links from the Site.

1.2 Certain areas on the Site are only available to registered users who have gone through the membership and/or the registration process. Access to the rest of the Site is free.

2. Conditions of Use and Intellectual Property

2.1 All rights in the material on the Site and news by e-mail (together "the Content") belongs to Spiral or its third party licensors and is protected by copyright, trademarks, service marks and/or other proprietary rights and laws of the UK and other countries. All individual articles, columns, emails and other elements on the Site are also copyright works and you agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained on the Site or in these Terms. Spiral may licence third parties to use the Content in its sole discretion.

2.2 You agree to use the Site and the Content solely for your own use and benefit and not for resale or other transfer or disposition to any other person or entity. You further agree not to use, transfer, distribute or dispose of any Content in any manner that might compete with the business of Spiral.

2.3 You accept that the Site is not configured for and is not to be used for the provision of financial advice or other professional advice.

2.4 Subject to the above, you may retrieve and display Content from the Site on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disc (but not on any server or other storage device connected to a network).

2.5 SPIRAL Group Purchasing is a trade mark and may not be used without the express written permission of Spiral.

2.6 You are responsible for procuring the necessary equipment and the payment of telephone and other charges necessary to access the Site.

3. Registration

3.1 In order to access certain areas of the Site, you will need to follow a registration process and select a User ID and password. You will provide Spiral with certain necessary details, all of which must be both accurate, complete and up to date. It is your responsibility to update Spiral immediately with any changes to the information provided by e-mailing info@Spiral.

3.2 Your registration is personal to you and you are responsible for maintaining the confidentiality of your password and User ID. You shall be responsible for all use of the Site made by anyone using that password and User ID. Any unauthorised use of the Site and/or of your password and User ID should be notified to Spiral immediately by e-mailing info@Spiral.

4. Data Protection

Spiral and you agree to comply with applicable data protection laws. Subject to the Privacy Policy, which forms part of these Terms. You are deemed to have consented to the transfer of data relating to you to third parties in accordance with applicable law, unless you indicate your non-acceptance of this by clicking on the opt-out button on the site.

5. Interactive Services

5.1 The Site may contain bulletin boards, discussion groups and other public areas that allow interactivity between users and feedback to be provided to Spiral (together "Interactive Areas"). Spiral does not control and is not responsible for the information and/or materials posted to Interactive Areas ("Posted Material") but reserves the right without reference to any third party to delete, move or edit any Posted Material or part thereof. It is a condition of your access to the Site and to the Interactive Areas in particular that you waive all rights (legal, moral or otherwise) in any Posted Material.

5.2 You are responsible for the content of your Posted Material and must comply with any additional rules which may, from time to time, be issued at particular locations within the Interactive Areas. In particular, you may not within the Interactive Areas:
(a) post, publish or link to any specific matter which is or could be taken to be the provision of legal or other professional advice;
(b) post, publish or link to any information obtained in breach of confidence or which is otherwise contrary to applicable law or regulation;
(c) post, publish or link to any information or messages which are obscene, defamatory, threatening, degrading or which infringe copyright or any other rights of any third party or which are otherwise unlawful;
(d) post, publish or link to any advertising or promotional material or any chain e-mails, "spam" or mail bombs;
(e) impersonate any person, company, group or entity or misrepresent a relationship to or with any of the same;
(f) post or publish any information or messages containing a virus or other harmful component;
(g) disguise the origin of any message;
(h) collect or store other users' personal data; or
(i) prevent or restrict the use of the Site and the Interactive Areas by other users.

5.3 By accessing the Interactive Areas, you agree to indemnify and hold harmless on demand Spiral from all claims, costs and expenses (including legal and other professional fees) which Spiral might suffer arising out of any of your Posted Material.

5.4 You acknowledge that Spiral does not have control over the users posting messages to the Interactive Areas. As a result, Spiral cannot guarantee the veracity or accuracy of Posted Material. All use of the Interactive Areas is at your risk. You should not rely on Posted Material in any way.

5.5 Representatives of Spiral may also submit Posted Material to the Interactive Areas. In doing so, such representatives shall act in a personal capacity and any views they might express shall not be considered as the views of Spiral nor as the views of a legal or other professional advisor.

5.6 You hereby agree to grant Spiral a non-exclusive, perpetual, royalty-free licence to use, reproduce, modify, licence all or part of your Posted Material, including to licence third parties to use the same.

6. Linking

6.1 You may create a link from your web site to the home page of the Site provided that you complete the Registration Form at the Site and provided that you do not link to the Site from any site containing obscene, defamatory, threatening or degrading material or material which infringes the intellectual property or other rights of any third party or which is otherwise unlawful.

6.2 Upon linking to the Site pursuant to these Terms, Spiral shall grant you a non-exclusive, non-transferable, royalty-free licence to use the SPIRAL trade mark solely for the purposes of providing an underlined, textual link from your web site to the Site. No other use of Spiral's trade marks or name is permitted without the express prior written permission of Spiral.

6.3 The potential linking to an internal or subsidiary page of the Site located one or several levels down from the home page ("Deep Linking") or the bringing up of or presenting Content within another web site ("Framing") is not permitted without our prior written permission. You must seek and obtain the prior written permission of Spiral before Deep Linking or Framing the Site or any Content by contacting Spiral providing: (a) your name, e-mail address and telephone number; (b) the name of your company; (c) the web address(es) where the proposed Deep Linking or Framing will occur; (d) specific details about the contemplated Deep Linking or Framing.

7. Links to External Sites

7.1 The Site contains links to other web sites provided by Sponsors or other independent third parties ("External Sites"), either directly or by framing. Spiral shall endeavour to highlight such links although some External Sites may be co-branded with Spiral. Spiral shall not be responsible for the availability or content of External Sites and will not be a party to, or responsible in any way for, any arrangements regarding goods or services available from such External Sites.

7.2 The Site may be used to purchase products or services from Sponsors. Any such contracts will be exclusively between you and the relevant third party or Sponsor and Spiral shall not be responsible in any way for any costs, claims, damages and liability arising in relation thereto, even if the contract in question was entered into through the Site.

8. E-mail

Spiral may give the option to subscribe to its e-mail news service through the Site. Your use of that service and any Content shall be subject to these Terms.

9. Third Party Content

The Site may, from time to time, contain contributions from independent third parties as well as advertising and sponsorship. Each such third party, advertiser and/or Sponsor shall be responsible for all aspects of the material they submit and Spiral shall accept no responsibility for any errors or inaccuracies in any such material.

10. Competitions and Prizes

From time to time, Spiral may run competitions, prize draws and promotions on the Site. These shall be subject to additional terms and conditions applicable in each individual instance and which shall be made available at the time of such competitions.

11. Changes

Spiral shall have the right at any time, in its sole discretion, to make modifications, additions or deletions to the Site, the Content, the Interactive Areas and these Terms. Any changes to these Terms will be notified to you by e-mail or by publishing the revised Terms on the Site. By continuing to access the Site following a change to the Terms, you agree to be bound by any changes thereto.

12. Representations, Warranties and Indemnities

12.1 You represent, warrant and undertake that: (a) you have the capacity to enter into this agreement; (b) you are at least eighteen (18) years of age; (c) you will not infringe the copyright or any other intellectual property rights of Spiral; (d) you will comply fully with the Terms; (e) you will not copy, reproduce, recompile, decompile, disassemble, reverse engineer, upload, download, transmit, create derivative works from or otherwise exploit the Site or any software which is proprietary to Spiral or any of the Sponsors.

12.2 You hereby agree to indemnify and hold harmless Spiral and keep Spiral fully and effectively indemnified on demand against all costs, claims, damages, liability and expenses (including any professional fees) which Spiral might suffer by reason of a breach by you of the Terms and in particular any of the above representations. For the avoidance of doubt, this indemnity shall extend to any losses which Spiral may suffer as a result of the use by third parties of your password and User ID except in circumstances where you can demonstrate to Spiral's satisfaction that such third party obtained the relevant details through no fault of your own.

13. Disclaimer and Limitation of Liability

13.1 The Content on the Site is provided by Spiral for your general information only, is provided on an "as is" basis and is not intended to address your particular requirements. In particular, the Content does not constitute and form of advice or recommendation and should not be relied on in making (or refraining from making) any specific personal or business decision. You and your clients should seek independent legal and other professional advice before making any such decisions. All arrangements made between you and any third party named on the Site are at your sole risk and responsibility.

13.2 Spiral makes no warranties or representations, whether express or implied, in relation to the Site, including but not limited to implied warranties or conditions of completeness, accuracy, satisfactory quality and fitness for a particular purpose.

13.3Spiral also makes no warranty that the Site will meet your requirements or that your use of the Site will be uninterrupted, timely, secure or error-free.

13.4 Spiral obtains the Content from a number of sources and disseminates the same over the Internet (or other interactive electronic platform). As a result, Spiral is not able to and gives no warranties in respect of the Site, software and / or the Content. The Site is provided on an "as is" basis and, to the extent permitted by law, any implied warranties of merchantability or fitness for purpose and any warranties relating to accuracy, completeness, standard of workmanship and level of care and attention are expressly excluded.

13.5 To the extent permitted by law, you agree that Spiral shall not be liable for any consequential or incidental damages (including but not limited to any financial loss and loss of business or profits) or for failure to meet any duties even if Spiral or its representatives have been advised of the possibility of such damages arising.

13.6 Notwithstanding any other provisions of the Terms, nothing shall limit Spiral's liability in respect of death or personal injury caused by Spiral's negligence.

14. Privacy Policy

Please read the attached Privacy Policy, which is part of these Terms, and to which you consent.

15. Term and Termination

15.1 Use of and access to the Site is not subject to any particular time limits. Without prejudice to the accrued rights of any party, these Terms may be terminated at any time by either party without cause. You may terminate these Terms by simply discontinuing your use of the Site. Spiral may terminate these Terms and your use of the Site at any time by electronic notice. These Terms shall terminate automatically without notice from Spiral in Spiral's sole discretion, in the event you commit a breach of any provision of these Terms.

15.2 Notwithstanding the provisions of this paragraph, paragraphs 12, 13 and 24 of these Terms shall survive a termination of the Terms and shall remain in full force and effect thereafter.

16. Changes

Spiral reserves the right to modify, delete or change any aspect of the Content, the Interactive Areas, the Site and / or any of the technical specifications of any aspect of the same. You agree and acknowledge that such changes may result in you being unable to access the whole or any part of the Site.

17. Force Majeure

Spiral shall have no liability for an event of Force Majeure, that is an event or set of circumstances that is or are outside the reasonable control of Spiral.

18. Headings

The paragraph headings in these Terms are used solely for the sake of convenience and shall not have any legal or contractual significance.

19. Entire Agreement

These Terms, as amended from time to time, and any other terms of business on the Site shall constitute the entire agreement between you and Spiral in relation to your use of and access to the Site.

20. Access outside of the UK

Spiral does not represent that the Content shall be appropriate or available for use outside of the United Kingdom. If you access the Site from outside of the United Kingdom, it is your responsibility to ensure compliance with any foreign and local laws and requirements.

21. Severability

If any provision of these Terms is held to be invalid or unenforceable, then the remaining provisions of the Terms and of the paragraph in question shall remain in full force and effect.

22. Notices

Any notice which Spiral or you are required to give pursuant to these Terms shall be made by e-mail or first class post, in the case of you, to the address provided on your registration form and, in the case of us, to the address posted on the Site.

23. Waiver

No delay or omission on the part of Spiral in exercising any right, power or remedy under these Terms shall impair or detract from such right, power or remedy or operate as a waiver thereof.

24. Governing Law
These Terms shall be governed by and construed in accordance with English law. By accessing the Site, you agree to submit to the exclusive jurisdiction of the English Courts.

PRIVACY
We know that you are concerned with how your personal and financial information is dealt with. This privacy statement sets out our current policies and demonstrates our commitment to your financial privacy. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. You agree to revisit this page regularly and your continued access to or use of the website will mean that you agree to the changes.

PERSONAL INFORMATION
If you register to use the password-protected portions of the website, we will ask you to provide us with certain up to date data about yourself, which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your data. All Group companies, all our staff and whenever we hire third parties to provide support services, we will require them to observe our privacy standards and to allow us to audit them for compliance.
THIRD PARTIES
SPIRAL works with third parties to research certain usage and activities on our website on our behalf. No personal information about you is shared, however in the course of conducting this research these third parties may place a unique 'cookie' on your browser.
COOKIES
Our public website and our partners/sponsors, along with most other major websites, use cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.
We use two types of cookie on our website.
Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser at which point they are deleted.
Persistent or stored cookies that remain permanently on the cookie file of your computer.
Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto Internet Banking, cookies cannot be used to identify who you are.
Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of Internet Banking.
Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered.
Cookies may be used to record details of pages relating to particular products and services that you have visited on our websites. This is to provide us with generic usage statistics to allow us to improve our websites and to provide you with information about products and services that may interest you. Information on products and services may be provided via the website or by other means.
This does not affect your right to opt-out from receiving marketing material from us.
The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer’s cookie file.
You can set your browser to disable persistent cookies and/or session cookies but if you disable session cookies, although you will be able to view our public unsecured website, you will not be able to log onto any of our membership areas.
If the computer that you are using is set to disable persistent cookies, you will be able to access the membership areas; however, your navigation of the website may be less enjoyable.

HOW TO MANAGE COOKIES
Please visit  http://www.allaboutcookies.org/manage-cookies/  to discover how to disable and delete cookies.

YOUR QUERIES
If you have any queries regarding privacy issues, then email us or at customer.services@spiral-group.co.uk  for more information.